Though there is strong, intuitive and anecdotal evidence that diverse perspectives lead to better outcomes, the hard data and research on this connection is sparse. Recent research however, provides important and provocative insight into how diverse groups operate and why they lead to improved group performance.
In their research, Kellogg School of Management Associate Professor Katherine W. Phillips, Katie A. Liljenquist, from Brigham Young University and Stanford University’s Margaret Neale, found that diverse groups outperformed more homogeneous groups not because of the influx of new ideas, but because diverse perspectives triggered more careful decision-making.
Read a summary of the research and learn about Kellogg’s Center on the Science of Diversity.
